Concerns of patient safety ‘unfounded’ at ProMedica hospitals

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To the Editor,

Recent reports in the media have created unfounded concern about patient and employee safety at our local hospitals. It is important that our community is aware that ProMedica has comprehensive patient safety programs in place at all of its facilities, including Bixby and Herrick Hospitals. These include programs to provide the staffing needed for safe patient care. Safety is ProMedica’s number one focus and the foundation of our mission.

We continually make investments in staffing, equipment and resources to ensure the safety of people providing and receiving care throughout our system. Some examples of our commitment and focus on safety include:

• Continual monitoring of staffing ratios to ensure that nurses and other clinical staff have the resources they need to care for our patients. We take a systematic approach to determining the appropriate number of staff needed to care for our patients depending on the volume and severity of cases.

• A $500,000 investment in new safe patient handling equipment at Bixby and Herrick Hospitals. This equipment will reduce the potential for patient falls and clinical employee injuries.

• Daily patient safety conference calls at each hospital involving managers from every department to identify and address safety issues and concerns reported by front-line staff.

These are just a few of the many safeguards that are part of ProMedica’s comprehensive, system-wide plan that is designed to keep employees and patients safe at our facilities.

It is with confidence and pride that I, along with the employees of ProMedica Bixby and Herrick Hospitals, work each day to improve the health and well-being of our community by delivering the safest care possible.

Timothy J. Jakacki
President, ProMedica Bixby and Herrick Hospitals

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